AIM 360 · Pricing

Priced on the customers we watch. Not on seats.

One decision, which tier, plus a one-time activation. Your price follows the number of active customers AIM 360 monitors. Everyone on your team gets access.

For subscription businesses with 5,000+ active customers
  1. 01
    Retention Scan
    One-off · 2–3 weeks

    Your revenue at risk, on your own data.

  2. 02
    Activation
    One-time · 4–6 weeks

    Connected, calibrated, first plays live.

  3. 03
    Platform
    Monthly · 12-month contract

    Signals, plays and measurement, running.

  4. 04
    Add-ons
    When you need them

    More sources, signal packs, managed plays.

Platform

Four tiers. Core in every one.

12-month contract · Excl. VAT · Unlimited users

Launch

Up to 10K active customers

See the whole base and prove the signals on your own data.

 
€750/ month
Plus one-time activation
  • 15 core signals, 360 overview, ROI dashboard
  • 2 data sources, 3 custom KPIs
  • Up to 5 active plays
  • MCP read access for your own AI agents
  • Quarterly data session
Start with a Retention Scan
Full loop

Grow

Up to 50K active customers

The full loop: plays pushed into your tools, measured against a holdout.

 
€1,500/ month
Plus one-time activation
  • Everything in Launch
  • 4 data sources, 5 custom KPIs, 1 signal pack
  • Up to 15 active plays
  • Write-back of plays to CRM and email tools
  • Holdout-based effect measurement
  • Named contact, monthly data session
Start with a Retention Scan

Scale

Up to 150K active customers

Faster data, more sources and a retention analyst on your side.

From
€3,000/ month
Plus one-time activation
  • Everything in Grow
  • 6 data sources, 10 custom KPIs, 2 signal packs
  • Unlimited active plays
  • Hourly data sync
  • Retention analyst, monthly session and quarterly review
Talk to us

Enterprise

150K+ active customers

Custom limits, every signal pack and your choice of hosting.

Custom
On request
Custom contract and activation
  • Everything in Scale
  • Custom sources, KPIs and sync
  • All signal library packs
  • Scaleway (EU) or on-premise hosting
  • Shared channel with the team
Talk to us

No seats.

Unlimited users on every tier. Plays should reach CX, marketing and finance without anyone counting logins.

The core is in every tier.

Signals, the 360 overview and the ROI dashboard are what prove the product works. Nobody pays extra to find out.

Tiers grow with your base.

What changes is scale, automation and people-time. A bigger base means more revenue at risk, and more for us to run.

Compare

Everything, side by side.

AIM 360 platform tiers compared
FeatureLaunch
€750 / mo
Grow
€1,500 / mo
Scale
From €3,000 / mo
Enterprise
On request
Limits
Active customersUp to 10KUp to 50KUp to 150K150K+
Data sources included246Custom
Custom KPIs3510Custom
Active plays515UnlimitedUnlimited
Signal library packsAdd-on1 included2 includedAll
UsersUnlimitedUnlimitedUnlimitedUnlimited
Product
15 core signals✓Included✓Included✓Included✓Included
360 account overview✓Included✓Included✓Included✓Included
ROI dashboard✓Included✓Included✓Included✓Included
MCP read access for your own AI agents✓Included✓Included✓Included✓Included
Automation
Write-back of plays to CRM and email tools–Not included✓Included✓Included✓Included
Holdout-based effect measurement–Not included✓Included✓Included✓Included
Data syncDailyDailyHourlyCustom
Hosting
Your own isolated databaseGoogle Cloud NLGoogle Cloud NLGoogle Cloud NL+ Scaleway or on-premise
People
SupportEmail and in-app+ Named contact+ Retention analyst+ Shared channel
Data sessionsQuarterlyMonthlyMonthly + quarterly reviewCustom
Step 1 · Where everyone starts

Retention Scan

Before any platform contract, we show you what is leaving. No IT project and no security review: three CSV files, and 2–3 weeks later you know your revenue at risk.

From€2,500one-off

Fully credited against activation if you sign within 60 days.

  • One upload of customer, payment and support data, as three CSV files
  • All 15 core signals run on your base: Start, Pay, Use, Feel, Stay
  • A readout of revenue at risk, and the first three plays we would run
  • Presented to your team in a 90-minute session
Book a Retention Scan
Step 2 · One-time

Activation

AIM 360 is installed, not handed over. In 4–6 weeks the AIM team sets it up inside your business, so the first plays run on calibrated signals.

€7,500to €15,000 one-off

Up to two API sources at the low end. Four or more sources, CSV-based feeds or alternative hosting at the high end. Halved on a 24-month contract.

  • Your data sources connected via API into your own isolated database, hosted in the Netherlands
  • The 15 core signals calibrated on your customers
  • Your first 3 to 5 plays set up and routed to an owner
  • A baseline and holdout group, so the effect can be measured from day one
  • Onboarding and training for the team that works the plays
Add-ons

Only when you need them.

A short list, on top of any tier. Anything else, ask us.

Extra data source

Connect a source beyond your tier’s limit.

From €100 / month per source

Signal library pack

Vertical signals for mobility, storage, fitness or payments.

€250 / month per pack

Custom build

A feature specific to your business, scoped and priced before we start.

Day rate, scoped upfront

Managed plays

The AIM team runs your plays and reports on the effect.

From €2,500 / month
Optional · From Grow

A success fee, only on what we can prove.

A share of at-risk customers gets no play. The gap in retention between the two groups is the effect, in euros. If you want to share the upside, we take a percentage of that incremental retained revenue over 12 months.

It is always on top of the platform fee, never instead of it, and capped at your annual platform fee.

Founding customers

Five founding spots before general availability.

Three are taken by the businesses building AIM 360 with us. The other two go to the waiting list.

  • Activation waived. We set you up at no one-time cost.
  • A founding rate, locked for 24 months. Agreed in writing before launch.
  • A direct line to the team. A monthly feedback session that shapes what gets built next.

Not ready for a platform yet? Mention the Retention Scan in the form and we will start there.

Join the waiting list

Emilie reads every one and replies personally.

By joining you agree to our Privacy Policy.

Questions

About the price.

What counts as an active customer?

A customer with a live subscription, or with activity in the last 90 days. We take the monthly average over the last three months, so a seasonal peak does not push you into a higher tier.

Why is there an activation fee?

Because AIM 360 is installed, not handed over. We connect your sources, calibrate the signals on your customers, set up the first plays and the holdout group, and train your team. That is four to six weeks of work before the first play runs.

We have fewer than 5,000 active customers. Is it for us?

The platform is built for bases no team can work by hand, so below 5,000 active customers the Retention Scan is where we would start. It shows you what is at risk in your data without committing to a platform contract.

Where is our data hosted?

Every customer gets their own isolated database on Google Cloud in the Netherlands. Scaleway (EU) or on-premise hosting is available on Enterprise, or as a priced add-on. A data processing agreement is signed before any data moves.

Is there a success fee?

Optionally, from Grow. It is a share of the retained revenue we can prove against a holdout group, capped at your annual platform fee. The fixed platform fee always comes first; the success fee is never a replacement for it.

Can you build something specific to our business?

Yes, scoped and priced before we start, at a day rate. If what we build is useful to other customers, it goes into the product for everyone.